24/7 Emergency Heating & Cooling Service in Licking County
No heat on a January night or no cooling in a heat wave. Call any hour and you reach a person who can help, not a voicemail box.
What counts as an emergency
Some problems can wait until morning. Some cannot. We treat these as emergencies, and so should you:
- No heat when it is below freezing outside. A house can drop into the forties overnight, and pipes in exterior walls and crawl spaces start to freeze.
- No heat with vulnerable people in the house. Infants, seniors and anyone with a medical condition.
- A carbon monoxide alarm. Get everyone out and call 911 first. Once the fire department clears the house, call us.
- A gas smell near the furnace. Leave, call the gas utility from outside, then call us.
- Water pouring from the furnace or air handler. Usually a clogged condensate drain, but it can ruin a finished basement quickly.
- No cooling during a heat advisory with seniors or medically fragile people in the home.
What happens when you call at night
Call (740) 527-0222. We will ask what the system is doing and walk through a few safe checks that fix more problems than you would expect: the thermostat mode and batteries, the furnace power switch, the breaker, the filter and the furnace door switch. If one of those gets you heat, you just saved an emergency visit.
If it does not, we get a technician headed your way or book you for first thing in the morning, based on how cold it is and who is in the house. We will be straight with you about timing. During a deep freeze, when the whole county turns their heat up at once, we prioritize homes with no heat at all over systems that are running but struggling.
On the coldest nights of the winter, a big share of our emergency calls are high-efficiency furnaces that shut down because the condensate line froze where it runs outside or through a cold garage. The furnace is fine. The drain is not. We thaw it, reroute or insulate the line, and it does not happen again.
No heat right now? Call us.
We answer around the clock. Tell us what is happening and we will tell you what to do next.
Keeping the house safe until we arrive
While you wait on a no-heat call in winter, a few steps protect the house:
- Open cabinet doors under sinks on exterior walls so warmer room air reaches the pipes.
- Let faucets on outside walls drip slowly.
- Close doors to unused rooms and gather everyone in one or two rooms.
- Use space heaters only on a hard floor, plugged directly into the wall, with three feet of clearance. Never run a generator, grill or gas oven to heat the house.
After the ice storms that knock out power across the county, we get calls from homes where the furnace will not restart after the power comes back. Often a surge took out the control board or a fuse on it. We carry universal boards so we can usually get heat back that same visit instead of waiting on a part.
Emergency pricing, honestly
Emergency and after-hours visits cost more than a scheduled weekday call, and we tell you what that fee is on the phone before anyone drives out. Once the technician finds the problem, you get the repair price before any work starts. If the problem is a tripped breaker or a switch someone bumped, we will tell you that on the phone and save you the trip.
For non-urgent requests you can also use our contact page. The best way to avoid a middle-of-the-night call is a fall furnace tune-up. Most of the parts that fail on the first cold night were already showing wear in October.
Emergency service questions
Do you really answer at night and on weekends?
Yes. Calls to (740) 527-0222 are answered 24 hours a day. Depending on conditions we will send a technician that night or schedule you first thing in the morning, and we will tell you which on the call.
How cold does it have to be before no heat is an emergency?
If it is below freezing outside, treat it as urgent. An average Licking County house can lose ten to fifteen degrees overnight without heat, and pipes in exterior walls and crawl spaces are at risk once indoor temperatures drop into the forties.
Is there an extra charge for emergency service?
After-hours and holiday visits carry an emergency fee. We tell you the amount on the phone before we dispatch, and the repair price before any work starts.
My carbon monoxide alarm went off. Should I call you first?
No. Get everyone out of the house and call 911 first. After the fire department has checked the home, call us to find and fix the source before the furnace is used again.
What should I check before calling?
Check that the thermostat is set to heat and has fresh batteries, that the furnace switch is on, that the breaker has not tripped, that the furnace door is fully closed, and that the filter is not clogged. Our furnace troubleshooting guide walks through each one.
Related services and guides
Furnace Not Working?
Nine safe checks to try before you call, and when to stop and call.
Learn more →Furnace Repair
No heat, short cycling, cold air or strange noises. Same-day repair on all makes.
Learn more →AC Repair
Warm air, frozen lines or a unit that will not start, fixed right the first time.
Learn more →Tune-Ups & Maintenance
Fall furnace and spring AC tune-ups that catch small problems early.
Learn more →Call now for emergency service
Calling is the fastest way to get on the schedule. Tell us what the system is doing and we will tell you what it probably is, what it probably costs and when we can be there.
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